Privacy Policy

Information We Collect

We may collect information that you provide directly to us as well as certain information automatically when you use our website and services.

Personal & Business Information

Depending on how you interact with Client Leads, we may collect:

• Full Name
• Email Address
• Mobile / Contact Number
• Company or Business Name
• Business Category
• Business Location
• Billing Information
• Service Requirements
• Lead Requirements and Preferences
• Account Information
• Communication Records
• Information submitted through forms or inquiries
• Subscription and purchase information

Lead-Related Information

When you use our lead-generation services, we may collect or process information related to your selected requirements, including:

• Preferred industry or business category
• Target city or location
• Required type of leads
• Service or product requirements
• Lead preferences
• Search and filtering preferences
• Other information required to provide relevant business leads

Technical Information

When you access our website, certain technical information may be collected automatically, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Information
• Pages visited
• Date and time of access
• Cookies and tracking data

How We Use Your Information

Client Leads may use collected information for purposes including:

• Providing requested lead-generation services
• Providing identified business leads according to your requirements
• Creating and managing customer accounts
• Processing orders, subscriptions, and payments
• Understanding your lead requirements
• Responding to inquiries and requests
• Providing customer support
• Sending service-related updates and notifications
• Improving our website and platform
• Improving lead-related services and user experience
• Analyzing website usage and performance
• Maintaining internal business operations
• Preventing unauthorized use, fraud, or misuse
• Enforcing our terms, policies, and agreements
• Complying with applicable legal and regulatory requirements

We may also use your information to communicate with you about relevant services, offers, updates, or promotional activities where permitted by applicable law.

Lead Information & Lead Services

Client Leads operates as a lead-generation service that provides identified business and prospect information based on customer requirements such as business category, location, industry, service, or other selected criteria.

Lead information may be identified or collected from publicly available information, online sources, business listings, advertisements, websites, social platforms, forms, directories, and other legally accessible sources.

Client Leads makes reasonable efforts to provide relevant lead information based on the requirements selected by the customer. However, the availability, accuracy, response, interest, conversion, or commercial outcome of any individual lead may vary.

Receiving a lead does not guarantee:

• A response from the prospect
• A meeting or appointment
• A sale
• A project
• A business relationship
• A specific revenue or conversion result

Customers are responsible for using the lead information in accordance with applicable privacy, marketing, communication, and data-protection laws.

Data Security

Client Leads takes reasonable administrative, technical, and organizational measures to protect customer information against unauthorized access, disclosure, misuse, alteration, or loss.

We use appropriate security practices to protect information handled through our website and services.

However, no website, online platform, electronic transmission, or storage system can guarantee absolute security.

Therefore, while we take reasonable measures to protect your information, Client Leads cannot guarantee that information transmitted or stored electronically will always remain completely secure.

Cookies Policy

Client Leads may use cookies and similar technologies to:

• Improve website functionality
• Improve user experience
• Remember user preferences
• Maintain login or session information
• Analyze website traffic
• Understand website usage
• Monitor website performance
• Improve marketing effectiveness
• Improve our services and platform

Users may disable or manage cookies through their browser settings. Disabling certain cookies may affect the functionality or performance of some parts of the website.

Information Sharing

Client Leads does not sell, rent, or trade customer personal information to third parties for their independent marketing purposes.

Information may be shared when reasonably necessary:

• To provide and operate our services
• With trusted service providers assisting our business operations
• With payment processing providers
• With hosting, technology, analytics, or communication service providers
• When required by law or legal process
• To comply with applicable legal or regulatory obligations
• To protect the rights, property, security, or business interests of Client Leads
• To investigate fraud, misuse, unauthorized access, or other unlawful activity

Third-party service providers may receive only the information reasonably necessary to perform their respective services.

Payment Information

Payments for Client Leads services may be processed through third-party payment gateways or payment service providers.

Client Leads does not intend to store complete debit card, credit card, banking, or other sensitive payment credentials on its own servers.

Payment information may be processed and stored by the relevant payment provider in accordance with its own privacy policy, security practices, and terms.

Third-Party Websites

Our website or services may contain links to third-party websites, payment platforms, social media platforms, applications, or other external services.

Client Leads is not responsible for the privacy practices, security, policies, or content of third-party websites or services.

Users are encouraged to review the privacy policy and terms of any third-party website before providing personal information or using their services.

Data Retention

Client Leads may retain customer information for as long as reasonably necessary to:

• Deliver requested services
• Maintain customer accounts
• Maintain business and transaction records
• Process subscriptions and payments
• Provide customer support
• Resolve disputes
• Prevent fraud or misuse
• Comply with legal and regulatory requirements
• Enforce agreements and policies

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.

Customer Responsibilities

Users and customers of Client Leads are responsible for:

• Providing accurate and complete information
• Keeping account and contact information updated
• Using Client Leads services lawfully
• Using lead information responsibly and lawfully
• Complying with applicable communication, marketing, privacy, and data-protection requirements
• Protecting their account credentials and login information
• Not sharing unauthorized access to their Client Leads account
• Not misusing, reselling, or unlawfully distributing information obtained through the platform

Customers are responsible for their own communications and interactions with leads provided through Client Leads.

Marketing & Communications

Client Leads may contact customers through email, phone, WhatsApp, SMS, or other communication channels regarding:

• Account-related information
• Purchased services
• Lead delivery
• Subscription updates
• Service notifications
• Customer support
• New services
• Offers and promotional communications

Users may request to opt out of promotional communications where applicable.

However, customers may continue to receive essential communications relating to their account, purchases, payments, subscriptions, or services.

Children's Privacy

Client Leads services are intended for individuals and businesses who are legally capable of using our services and are generally intended for users aged 18 years or older.

We do not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information has been provided by an individual under the applicable age without appropriate authorization, we may take reasonable steps to delete such information.

Changes to This Privacy Policy

Client Leads reserves the right to modify, update, or revise this Privacy Policy from time to time.

Changes may be made to reflect:

• Changes in our services
• Changes in technology
• Changes in business practices
• Changes in applicable laws or regulations
• Improvements to our privacy and security practices

The latest version published on the Client Leads website will be considered the official version of this Privacy Policy.

Users are encouraged to review this page periodically for any updates.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data-handling practices, you may contact Client Leads using the information below.